Touchscreen Unresponsive

[bucknutz]

Two days in a row I've went to bed and woke up to the touchscreen on my DX being unresponsive.

Apps Running: FeedR, Tweetcaster Pro, Springpad, and Gmail App.

Wifi on, and GPS off.

Any Ideas? I got the DX on the release date 15th so my 30 days are about up. Should I call and request a new phone? Will I get a new one or will they try and send me a refurb?

FYI: I have to do a battery pull to get it to work again.

 

[Corinacakes]

I would just take it in to your local Verizon store rather than call. Most likely they'll give you a new one in the store. Good luck!

 

[bucknutz]

I would just take it in to your local Verizon store rather than call. Most likely they'll give you a new one in the store. Good luck!

Thanks for the reply.

For anyone else that has this issue. Shutting off wifi while I sleep seemed to fix the issue. I'm going to wait and hope it's something that is fixed with froyo.

 

[Mean Bro Greene]

I experienced a similar issue. I tried numerous fixes to no avail. I figured I would wait until Froyo as well, but eventually it just got worse and worse. I called Verizon, told them all that I had done to try to fix the issue and they immediately ordered a new device for me with no further questions. The replacement was a brand new device, not a refurb. I've had the replacement for a little over a week now with no issues whatsover(knock on wood). I would definitely call, VZW seems fairly eager to help as far as things like this are concerned. I did order online, though, so if you got yours in the store I would suggest taking it back and going through them as the tech support 800 number seems rather unreceptive to assisting store customers with replacements. Hope this helps somewhat. I know it's not what you want to hear, but it's worth calling over.

 

[kdkinc]

kill the updating apps.


Try it one night and see if it happens again then add one app at at time over a few days.
Sometimes the updating app's don't behave nice while you and the DX are sleeping.

 

[Sydman]

http://www.droidforums.net/forum/droid-x-tech-issues/62790-screen-becomes-sluggish-unresponsive.html

I just updated this thread my phone had the same issue for the first time.

 

[lesnic56]

Same problem

I have several chargers for other phones that fit my X. Some of them, when connected, will cause my screen to freeze.