Software Update / Status screen is blank

markinwyo

New Member
Joined
May 3, 2011
Messages
8
Reaction score
0
From the settings menu to software update and the status. All of the line are blank except the first one which shows Verizon Wireless. Tech support can seem to fix it since they say the pending software update won't initiate with out the info on that screen. My Bolt has never been hacked. I have asked random people I see with Thunderbolt to check their screen and all of the had that screen populated. I have factory reset more times than I care to admit.

Any help would be great. Is your status screen populated?

Sent from my ADR6400L using DroidForums
 

ionide

Member
Joined
Aug 21, 2010
Messages
194
Reaction score
0
Mine is blank.

Sent from my ADR6400L using DroidForums
 

Backnblack

Premium Member
Premium Member
Joined
Nov 18, 2009
Messages
11,104
Reaction score
28
Current Phone Model
iPhone 7+ 256gb
Blank here as well.....
 

shark86x

Member
Joined
Mar 21, 2011
Messages
34
Reaction score
5
Current Phone Model
Nexus 6P
I'm blank. (My phone is too.) Can somebody with a populated screen post their values?

Mine looks like this..... quote and use as a template...

Source: Verizon Wireless
Name:
Status:
Code:
Date:
Time:
Description:
 

Backnblack

Premium Member
Premium Member
Joined
Nov 18, 2009
Messages
11,104
Reaction score
28
Current Phone Model
iPhone 7+ 256gb
Just got off a call with a level II tech (I know...)

They said it'd suppose to be blank, It's to show the status of the software update when it's downloading.

take it with a grain of salt....
 
Top