Software Update Error

[DAVID2010]

Does anyone else have this issue with there Thunderbolt? Going into settings--Software Update--Check New; I have ALWAYS got (after about 30-40seconds) ERROR, SERVICE UNAVAILABLE, Check back when service is available. It has never said, "no update found" or "software up to date". Now with a update available I'm wondering if I will even get it. VERIZON TECH support in short said its not a problem. Some reps (I talked to a few) even said ALL THUNDRBOLTS SAY ERROR when you check. One rep said after I already got her to say what hers does said it still doesn't mean mine is messed up. I have done a Factory Reset before due to data issues so I don't believe all of a sudden it will help. Im just wondering if my Thunderbolt is doing what everyone else's is doing or is it messed up?

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[speedwater]

"Updates available"

I don't get the same error msg checking for updates, but I can tell you shouldn't worry about pending updates. A week ago my phone worked fine, but I have had two updates since, OTA one supposedly fixed txt msg issues, and now I have issue with it loading a msg not close to the one selected(the same msg everytime). And the second update I manually installed thinking I would improve connection issues, now my TB randomly reboots several times a day.

 

[Bowtie]

Try this http://www.droidforums.net/forum/htc-thunderbolt/145149-new-update-18.html#post1519955

 

[DAVID2010]

This is exactly what I did yesterday. But it was a HTC rep who said he saw this info posted online and the person who posted it said it worked for them. It also worked for me. Great idea. I was going to try it on the 3G mode but don't think I would have thought about the 2G. And yeah, after a while of downloading it worked. Good info and thanks because it may have been your info the rep saw. Haha.

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[DAVID2010]

Also. The rep said he will post how this helps to other tech reps (for HTC) so they will know it may work for other people.

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