Searching for service in France

[Mariellen]

Since I landed this morning my Droid2 Global has been "searching for service" or "no service.". I've tried soft reset and power down. What else should I do?

 

[Gasai Yuno]

Check that you have the Verizon SIM installed.
Check that you have the Global access plan enabled.
Check if Settings, Wireless and Networks, Network Mode is set to Global (or GSM/UMTS, as there are no CDMA carriers in France, to my knowledge).

 

[Mariellen]

Check that you have the Verizon SIM installed.
Check that you have the Global access plan enabled.
Check if Settings, Wireless and Networks, Network Mode is set to Global (or GSM/UMTS, as there are no CDMA carriers in France, to my knowledge).

Thank you, Gasai. I do have the Verizon SIM card and have set network mode to Global. (I don't find a place to set access plan to Global.)

I am able to set mode to GSM/UMTS and then select individual networks. I select F SFR 2G and I get the error message "Selected network (F SFR 2G) unavailable". I select F-Bouygues Telecom 2G and a little blue box pops up saying "registered on network" and then I get the error message "selected network (F-Bouygues Telecom 2G) unavailable". I select Orange F 2G and I get the message "selected network (Orange F 2G) unavailable"

 

[silver6054]

Did you get Verizon to activate the SIM, by default it is off.

Thank you, Gasai. I do have the Verizon SIM card and have set network mode to Global. (I don't find a place to set access plan to Global.)

I am able to set mode to GSM/UMTS and then select individual networks. I select F SFR 2G and I get the error message "Selected network (F SFR 2G) unavailable". I select F-Bouygues Telecom 2G and a little blue box pops up saying "registered on network" and then I get the error message "selected network (F-Bouygues Telecom 2G) unavailable". I select Orange F 2G and I get the message "selected network (Orange F 2G) unavailable"

 

[Mariellen]

Did you get Verizon to activate the SIM, by default it is off.

I didn't ask Verizon to reactivate, but this same phone and card worked in France last summer.

 

[Gasai Yuno]

You should probably contact Verizon about this.

Your phone cannot register with the local carriers' networks, which means the SIM is not permitted to roam.

 

[Mariellen]

You should probably contact Verizon about this.

Your phone cannot register with the local carriers' networks, which means the SIM is not permitted to roam.

Thank you, Gasai. I sent them an email. Will post the result when I have it!

 

[silver6054]

I didn't ask Verizon to reactivate, but this same phone and card worked in France last summer.

I don't know if the activation times out after a period of non-use (or when the international plan is removed). Is the phone unlocked, in which case you can try using a local SIM.

 

[SJWackness]

Every time I go abroad I've got to ring Verizon before hand and tell them I'm leaving the country. I moved permanently out of the country this time and forgot to do the *611 or whatever the code is to activate the SIM. Your man at Verizon said I can't activate my SIM now because it must be done within Verizon's network. It didn't really affect me as I was cancelling my account anyway.

Also, every time I've gone abroad it takes ages for the phone to register with the first foreign network. My BlackBerry and Droid usually take an hour or two, but my BlackBerry once took a day.