- Joined
- Oct 6, 2011
- Messages
- 5,781
- Reaction score
- 2,134
In a Q&A posted to Samsung's UK website Samsung has decided to provide some details in regards to what exactly is causing the Note 7 battery to explode. They aren't exactly calling this a recall. When asked "Is this considered a recall?" Samsung answered, "Although this is isolated to a battery cell issue, we are prioritising the safety of our customers first so, we are voluntarily replacing Galaxy Note7 devices with a new one."
Samsung has found during investigation that a battery cell issue causes overheating when the anode to cathode comes into contact. According to Samsung this is a very rare manufacturing error. As of September 1, 35 cases of exploding batteries have been reported, 17 in Korea, 17 in the US, and 1 in Taiwan.
via Samsung