granitemon
Member
Wasn't sure where to post this, so here goes.
I have an original droid that has been replaced several times for numerous issues. Latest issue is outgoing sound quality is terrible. Talked to vzw, and this is a known issue they are working on.
The rep I spoke with was very nice, and well informed. We discussed that the sound quality being a known issue, would not be solved by sending me another replacement.
Instead, she offered to ship me a new droid of my choice (X, Incredible, or Droid 2) for $199 plus $99 rebate. Essentially, $99 in the end. This leaves me with several questions, so id like your opinions.
First, since this is a known issue, should I push a little harder and try to get new one for free?
Second, which droid should I take? I've ruled out the incredible. I like the physical keyboard, but could be swayed if the X is that much better.
So please, send me your opinions on which is the better choice, and why.
Also, since I get to keep this droid, what could I expect to sell it for? (E bay etc...)
Lastly once again, do you think if I pushed a little harder I could get it cheaper if not for free?
Can't wait to hear your thoughts!
Mark
I have an original droid that has been replaced several times for numerous issues. Latest issue is outgoing sound quality is terrible. Talked to vzw, and this is a known issue they are working on.
The rep I spoke with was very nice, and well informed. We discussed that the sound quality being a known issue, would not be solved by sending me another replacement.
Instead, she offered to ship me a new droid of my choice (X, Incredible, or Droid 2) for $199 plus $99 rebate. Essentially, $99 in the end. This leaves me with several questions, so id like your opinions.
First, since this is a known issue, should I push a little harder and try to get new one for free?
Second, which droid should I take? I've ruled out the incredible. I like the physical keyboard, but could be swayed if the X is that much better.
So please, send me your opinions on which is the better choice, and why.
Also, since I get to keep this droid, what could I expect to sell it for? (E bay etc...)
Lastly once again, do you think if I pushed a little harder I could get it cheaper if not for free?
Can't wait to hear your thoughts!
Mark