After 10 phone calls to Verizon, 2 supervisors, 6 techs, and 2 upper level techs to solve a problem with emails loading in my unread file and my trash bin, finally solved. The last tech at my request called Motorola. The tech insisted my email (roadrunner) and my server were the problem not the phone. Motorola admitted within minutes of an issue (glitch with the phone) The fix, replace existing email with an app called Type Mail. Recurring is gone, and I now have select all, delete. New email is superior to the one that comes with the phone. Motorola said they are currently working with Google to resolve the problem.