Phone will not mount to computer?

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Jul 28, 2010
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Plugged it in to my computer and get the usual sound that my computer recognized the phone was connected. The phone itself, there is not the usual pop-up that gives me the option to mount the phone, and it does not show that the phone is charging either.

This is a re-furbished phone that i got recently today, any idea if this might be the problem?
 
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