So, I've been waiting on the replacement Shatter Shields to be in stock. I keep opening tickets with Moto and keep being told I can only send it in to be replaced. Ain't gonna happen....
Today, I was conversing via email with a guy over at Moto and he told me they were, in fact, available now and he needed to call me for payment information.
This evening, Andrew called and took my information. He said it would ship out tomorrow via FEDEX and I'd have it on Monday! Joy-joy!!!
After hanging up, he called me back within ten minutes. He apologized and said my card number was not working. I assured him there was plenty of money in the account and wanted to go over the number again in case he transposed a number or something. Nope, he said it wasn't necessary. He said sometimes their system doesn't accept certain cards/numbers, and was going to go ahead a process without payment.
I don't like to take anything without paying and offered to give a different card number, or figure out a different way to pay, but he insisted on sending it to me free.
Sooooo, I'm finally getting my replacement so I can have a pretty screen again -- and it's free!
What a great way to end an extremely hectic week! Thanks Moto!