Hey everyone,
I have the weirdest problem with my phone. When my phone has not been messed with for anywhere between 30mins to an hour, when people call me, it will ring on their end 5-6 times, but on my end it never rings. The phone will be sitting right next to me and not even ring. My first thought was, this is is probably a service issue, but as you can see in the video I posted below (showing the phone do the problem) i have full service. This has also done this while im driving down the road.
I went to verizon and they sent me a new phone because they had no idea what was causing it. The only problem is, the new phone is doing it too. The video I attached below is of my new phone (1 week old), doing the exact same thing.
My next thought is maybe this is some sort of issue with Google Voice? Even though I would be really surprised if it is because the phone works perfectly if it hasn't been left alone for a while. For instance today, my buddy called me, and left me a voicemail. As soon as I made an out going call, of a sudden I got 5 text messages and the voice-mail he left me from over an hour ago. Once I make a call or text message, I will start receiving calls and text messages immediately. It's almost like it stops connecting to a tower and they stop sending me data, and then when I send out something I start receiving it.
Does anyone have any idea what is causing this. I completely uninstalled google voice even though I don't think that is the problem (because it is my ACTUAL VERIZON NUMBER) that is not ringing on my end. It is still doing the same exact thing even with Google Voice off the phone. I have tried doing factory resets on both phones and I have the same issue. The tech at the store once again is sending me a new phone, but we were both talking and it seems at first it would be an issue with Verizons routing to my phone, but why does it work perfectly when the phone has not been inactive for a period of time?
Any ideas would be great!
[video=youtube;IZV2P316XOc]http://www.youtube.com/watch?v=IZV2P316XOc]YouTube - Phone not ringing[/video] (here is a video of it happening. I called from skype, I also called from my house phone and it did the exact same thing).
I have the weirdest problem with my phone. When my phone has not been messed with for anywhere between 30mins to an hour, when people call me, it will ring on their end 5-6 times, but on my end it never rings. The phone will be sitting right next to me and not even ring. My first thought was, this is is probably a service issue, but as you can see in the video I posted below (showing the phone do the problem) i have full service. This has also done this while im driving down the road.
I went to verizon and they sent me a new phone because they had no idea what was causing it. The only problem is, the new phone is doing it too. The video I attached below is of my new phone (1 week old), doing the exact same thing.
My next thought is maybe this is some sort of issue with Google Voice? Even though I would be really surprised if it is because the phone works perfectly if it hasn't been left alone for a while. For instance today, my buddy called me, and left me a voicemail. As soon as I made an out going call, of a sudden I got 5 text messages and the voice-mail he left me from over an hour ago. Once I make a call or text message, I will start receiving calls and text messages immediately. It's almost like it stops connecting to a tower and they stop sending me data, and then when I send out something I start receiving it.
Does anyone have any idea what is causing this. I completely uninstalled google voice even though I don't think that is the problem (because it is my ACTUAL VERIZON NUMBER) that is not ringing on my end. It is still doing the same exact thing even with Google Voice off the phone. I have tried doing factory resets on both phones and I have the same issue. The tech at the store once again is sending me a new phone, but we were both talking and it seems at first it would be an issue with Verizons routing to my phone, but why does it work perfectly when the phone has not been inactive for a period of time?
Any ideas would be great!
[video=youtube;IZV2P316XOc]http://www.youtube.com/watch?v=IZV2P316XOc]YouTube - Phone not ringing[/video] (here is a video of it happening. I called from skype, I also called from my house phone and it did the exact same thing).
