phone got wet :(

[lisalisa13]

phone got wet yesterday, tried the rice trick but didn't work. Pretty sure it's a goner. Debating what to do next. I have insurance, but never used it before. No idea what it covers etc. Also have my son's upgrade coming up on the 1st that I might be able to use

 

[grgguy]

Take the back cover off and pull the battery, If you still have your old phone in a drawer somewhere pull it out. Wait a few days it should come back to life. Mine survived the washing machine. I didnt realize it was still in my pocket till the spin cycle aaaahahahaaa .

 

[trter10]

phone got wet yesterday, tried the rice trick but didn't work. Pretty sure it's a goner. Debating what to do next. I have insurance, but never used it before. No idea what it covers etc. Also have my son's upgrade coming up on the 1st that I might be able to use

Supposed to wait at least 3 days in rice
Yeah insurance covers it and it quick and painless

Sent from my ADR6400L using Tapatalk 2

 

[TOMMYBOT]

Take the back cover off and pull the battery, If you still have your old phone in a drawer somewhere pull it out. Wait a few days it should come back to life. Mine survived the washing machine. I didnt realize it was still in my pocket till the spin cycle aaaahahahaaa .

holy crud

 

[94lt1]

That's too bad. The device may come back to life. But the insurance process for a bionic should be quick and easy.

Avoid using a hair dryer on it, definitely remove the battery door and the battery I'm not sure what the fee for the bionic is... I think its still 100$. But I could be wrong but you get a new phone

DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!

 

[lisalisa13]

Went to verizon and played dumb and they're sending me a new phone

 

[TisMyDroid]

Went to verizon and played dumb and they're sending me a new phone

The only problem with that is when they take the back cover off and the blotter pads show water damage, they will charge you full retail for the phone they sent you so you need to pray that those pads didn't get wet.

Sent from my DROID RAZR Maxx using Droid Forums

 

[zomnomnombie]

You better hope the water indicator wasn't tripped or you'll be getting a nice $599 charge on your next bill.

 

[94lt1]

The only problem with that is when they take the back cover off and the blotter pads show water damage, they will charge you full retail for the phone they sent you so you need to pray that those pads didn't get wet.

Sent from my DROID RAZR Maxx using Droid Forums

Agreed. I would've just went with the insurance on this.

You do k.ow that they can charge you full retail if they find that the phone was wet?? That's 500$ vs 100$.

Also the phone they're sending you is a CLNR, or a refurb. For 100$ you get a brand new device

Hope it works out for you

DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!

 

[lisalisa13]

Customer service said it was checked in store and didnt find any damage so they are sending me another

 

[zomnomnombie]

Customer service said it was checked in store and didnt find any damage so they are sending me another

Yay fraud.

 

[sherri]

Insurance does not always send a new phone. Many times it is refurbished. Sometimes, if you exact devices has been discontinued or they are out of stock, they will send you a "comparable" phone. Often, their choice isn't even close.

In this case, OP had phone assessed by company. They deemed it damaged. Will replace. No cost. End of line. Can't send it in and have someone else say it was water damaged. Prove that didn't happen after OP surrendered it...

Not insurance fraud, as he didn't put in a claim to insurance. If OP didn't tell us it was water damaged, but we checked, and saw no water damage, we would replace as well....

Sent from my GT-P7510 using Tapatalk 2

 

[zomnomnombie]

If the OP would have stated that they dropped got it wet (no doubt that they asked the circumstances of when it stopped working). They would have refused it saying that the warranty (that covers manufacturing defects not accidental damage) does not cover it and ask them to contact the insurance company.

Withholding information that is pertinent is acting in bad faith and congruous to lying. And lying with the intent of personal gain is fraud.

It doesn't have to be insurance to be fraud.

 

[Scimino]

Wow its just a phone not a life insurance policy.

 

[FoxKat]

Wow its just a phone not a life insurance policy.

Ever wonder why your new phone costs so much? Insurance is a big portion of the cost to bring a product to market. Just because there wasn't a fraudulent insurance claim placed directly be the OP doesn't mean that an insurance company wasn't defrauded.

Warranty coverage is a form of insurance, and on such large manufacturing and distribution of a product as a cell phone, the manufacturer may elect to purchase a blanket warranty insurance policy on their own product to defray potential future warranty claims.

On the other hand the manufacturer may elect to self-insure and set aside a portion of profits either in money or inventory (essentially the same thing), to offset future warranty claims. Both forms of insurance protection cost money and that cost is passed on to the customer in a higher purchase price. Higher warranty claims, especially due to fraudulent claims increases those costs in future production.

Acting like you don't know the cause of a failure that is directly attributed to user error and is a clear violation of the warranty terms in order to have the item replaced under warranty is theft by deception, fraud, and frowned upon by this forum. If you pay for insurance that will cover the damage, then you should place a valid claim and pay the deductible.

Sent from my DROID RAZR MAXX using Xparent ICS Tapatalk 2 with Google voice to text translation. Please excuse any minor spelling, punctuation, capitalization or grammatical errors.