Phone got wet Can't connect to network now

[wyzzerdd]

I got my phone wet a few days ago and now I can't connect to a cell network to make a call. When I try to call someone the call ends as soon as it tries to connect. Also I can't connect to the internet unless I'm on wifi. I tried wiping and flashing the latest TazzFroyo but it still doesn't work. I think the charge port is messed up too because it wont charge or connect to my PC, I have to charge my battery with a external battery charger that doesn't require the phone you just plug the battery into it. Any ideas?

 

[furbearingmammal]

If your phone got wet and you can't do anything like that then it's a hardware issue and not a software issue. Contact the insurance company as Verizon will not take any phone that got wet back for any reason.

 

[wyzzerdd]

Its been 10 months since I got it so I didn't think i'd be able to get anything from verizon or HTC, I was hoping there was something I can do otherwise.

 

[furbearingmammal]

Do you have the Verizon insurance on your line? Or a SquareTrade insurance or anything like that? If not, there's nothing software you can do to correct a hardware fault. Sorry.

 

[wyzzerdd]

Nope no insurance Are you sure theres not something software I can do? I don't understand why wifi works but nothing else.

 

[furbearingmammal]

Different antennas. Does the immersion sticker show that the phone got wet? If not they might take it back.

 

[wyzzerdd]

Where is the sticker located?the only one I see is by the bottom by the charge port. Its very small and red with crisscross lines.

 

[furbearingmammal]

I'm not sure on the Eris, but on the Droid it was under the backplate near the battery. The sticker on my Droid is white with a red x showing and if it gets wet that turns entirely red.

 

[wyzzerdd]

Here's what I have

 

[furbearingmammal]

Interesting.

Can someone post a picture of their droid eris water damage sticker NEW? - Yahoo! Answers

Compare the picture and the information in that link to what you have. I can't see the sticker too well in your picture.

 

[wyzzerdd]

Yep that's what mine looks like.

 

[furbearingmammal]

Check the one on the battery. Make sure it's okay.

 

[Bob Dammit]

Yep that's what mine looks like.

Yours looks like it is starting to run, you might need a good CSR at verizon to help you with that one.