Phone calls only work on speaker or through headphones

[azsportsfan01]

When making or receiving calls, I can only hear through the speaker function or if I plug in a headset into the phone. I cannot hear when I put the phone to my head. Has anyone had this issue and know of a way to fix it without having to go into a store?

Thanks.

 

[shad2100]

Check for lint or crud in the headphone port... it might be making the phone think one is plugged in