well i think i figured it out!! Got home from work (had my phone i my pocket), pulled my phone out the the plug was completely seated in, flush with the sides of the case!! I was so excited and thought to myself, how did this happen? Messed around with the plug for a few seconds and found out that if u put the plug in where it's still hanging out a bit, squeeze the sides of it to bow the middle out a bit, along with a slight push, voila!! Seats perfectly in. Not sure if it will work with your guys commuter cases, but give it a try. Can't understand how i was sitting there holding my hand tight on the plug to see if it would stay put, and it would not. Then i just squeeze the sides the smallest amount, and it slips right in