I will be getting a replacement Rezound today from VZW. The lady in tech support said that there was a good chance that it would be new, since there was not many refurbished on the market yet. How can I tell if it is new or refurb?
What is it replacing? Another Rezound? Chances are its a CLNR, that's what I got when it replaced my Bionic several months ago.
And you really can't tell the difference, they do a pretty solid job at making sure defective devices don't get sent out.