Need help backplate fell off =[

andrew149

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Hey so i just got this phone and the backplate is lost?? so i pulled it up online and apearently alot of people are having this issue are the backplates still free where can i get it at?
 

aaf709

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I'd say give Verizon Customer Service a call. Maybe even go to a Verizon store. They might have one kicking around.
 
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andrew149

andrew149

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hopefully im deffently not paying unless i haft to =/
 

BeADroid

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if you just bought it they may give you one for free. however they do not stock them in the store, if you need to order one, it takes 2 buisness days to get it, and they are $4.00 from verizon. I had to replace mine when it encoutnered a lawm mower and did not win. hope this helps.
 

cereal killer

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go onto Motorolas site and navigate to their contact page.

They will give you a new one free.
 
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andrew149

andrew149

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go onto Motorolas site and navigate to their contact page.

They will give you a new one free.


yeah i emailed them and called them ive been waiting for a call for 3 hours and ive called twice
 

cereal killer

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go onto Motorolas site and navigate to their contact page.

They will give you a new one free.


yeah i emailed them and called them ive been waiting for a call for 3 hours and ive called twice
they used to have live chat support as well....

*I haven't been on site in a while
 

Droid101

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go onto Motorolas site and navigate to their contact page.

They will give you a new one free.


yeah i emailed them and called them ive been waiting for a call for 3 hours and ive called twice
they used to have live chat support as well....

*I haven't been on site in a while

They still have it on the site usually no wait at all. Find it more convenient than calling for certain things.
 
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andrew149

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well after hours on the phone and motorola giving away my number with a few randoms calling me thinking i was support i finialy got my back plate shipped for free
 
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