Marketplace crash

[Swatman1]

I purchased my first android phone yesterday *HTC Incredible 2*. The marketplace had been working fine, however when i go to click in to the marketplace today it says loading and then crashes back to the main screen. I have followed some steps people gave : settings, applications, and clearing the cache/data and then restarting the phone. This however did not solve my issue of the marketplace crashing when I click it. Every other application works fine except for this one.

 

[Stelv]

You will probably have to factory reset the phone under the sd card and phone storage menu. Did it come with 2.3.3 firmware already loaded?

 

[Swatman1]

no it updated to 2.3.3 yesterday after I bought it.

 

[Stelv]

I had to factory reset mine after the OTA update. My market, manage apps and a couple other things stopped working. Factory Reset fixed everything. The Alarm Clock app will prolly be gone after the OTA udpate, it is a bug that HTC knows about and they need to fix.

 

[Swatman1]

will i lose my contacts?

 

[sacnotsack]

Fine another market apk and reinstall. Had to do that with a buddy of mine whose market disappeared. Don't remember the kind of phone he has though

Sent from my DINC2 in Yuma, AZ

 

[Stelv]

You should do a factory reset, because there are probably other problems that will arise. Most of us have had to do it after the OTA update. It is always good for a new OS to be installed on a clean system anyways instead of overtop. Your contacts should be backed up through Google. Sign into your Gmail from a computer to make sure they are all there. Verizon will have you factory reset anyways if you call them. Reinstalling the market apk may just be a bandaid to the issue and not a full fix.

 

[Swatman1]

ok i did a factory reset. right before i did use backup assistant to save all my contacts like ive always doen. however i now cannot connect to the assistant to get my contacts back....

 

[Swatman1]

nvm i got it lol

 

[Stelv]

Ok. Everything should work now except for alarm clock and htc mail be buggy still.

 

[nikecar]

Not everyone had the alarm clock and weather issue with it. I didn't have any issues with mine.

 

[Stelv]

Ok good to know. Thought it was everyone.

 

[Bassplayer1970]

I am having the issue with my phone. Question, how do you reset it to factory settings and do you lose everything?

 

[PhDCow]

My Market crashed yesterday too and then I couldn't find it anywhere. I've had GB since it came out and I did a factory reset a few days later.

I selected "Restart" instead of the normal power off, which is the soft reset. When it came back, I had the new Market.

 

[Markster1]

Only issue i've had is my fake phone call widget has to be reinstalled on my screen after a restart.

Sent from my Galaxy Tab