Major Problem and need advice

[Droid4Life86]

To make a long story short i bought my droid 2 the day it came out. Well sense buying this phone i have been to the store twice because the phone reset itself. Well then the phone completely screwed up after the 2.3.20 update and they sent me a replacement. Now the usb does not work and my phone is as dead as a door nail. I need some advice on how to handle this situation cause i am highly pissed and don't want to blow up on the guy or girl who answers the phone when i call.. any advice?

 

[DF Smod]

Just be cool - anger and frustration is never received well and is not deserved by the innocent rep who answers the phone...I am sure they will replace it via warranty

 

[spaz33g]

General rule of thumb for me is: you catch more flies with honey than vinegar. Just don't let yourself get taken advantage of, but beyond that being pleasant will probably get you a long way.

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[Droid DOES!!]

Exactly! You catch more flies with honey than vinegar.

Just be cool - anger and frustration is never received well and is not deserved by the innocent rep who answers the phone...I am sure they will replace it via warranty

DroidForums junkie!

 

[Droid DOES!!]

Ok, that's just creepy!

General rule of thumb for me is: you catch more flies with honey than vinegar. Just don't let yourself get taken advantage of, but beyond that being pleasant will probably get you a long way.

Sent from my DROID2 using DroidForums App

DroidForums junkie!

 

[DF Smod]

Same quote at the same time - Nice

 

[spaz33g]

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[DF Smod]

It must be a sign to be nice -

 

[Droid DOES!!]

Great minds! Just sayin...
I sent you a PM tp

DroidForums junkie!

 

[spaz33g]

It must be a sign to be nice -

Indeed

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[Droid4Life86]

well my 3rd new phone will be here tuesday. if something happens to this phone and i told them i do not want another droid 2 do u think they would allow me to get another type of phone or am i just crazy for even thinking that?

 

[freebirdforever]

I don't think that's wrong or crazy at all. You should be able to get what you want especially if you've been through that many phones.

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[blaconic]

Last I talked to verizon about getting a replacement for my old env touch they said they no longer offered u to change to a new phone or even upgrade early even if u have been though a lot of phones. Reps said it was because too many ppl were taking advantage of the system. I had a new env touch just about every month till my upgrade finally came up. Only way I think they let you change is if they run out of replacements.

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