Alright, so I got my droid in early February i think, and it's worked excellent since, but about a week ago my physical keyboard would completely stop working, and the backspace button would bring up the quick search. I called up Verizon Customer support and they sent me a new replacement phone, which i recieved last monday. The night i got it, the keys on the keyboard already started to peel off. I only had used the phone for a few hours...
I called Verizon customer support again, and they sent me yet another phone, apologizing about everything that has happend. I received the phone on last Thursday.
It's now Saturday, and my keyboard is doing the exact same thing my first droid was doing. The physical keyboard doesn't work, and the backspace button brings up the Quick Search. Also i forgot to mention that when i slide the phone back closed, and bring up the touch screen keyboard, that doesn't work at all either.
Is it me or the the phone? Since this has happend so many times is there any thing Verizon can do to maybe stop it from happening again?
Thanks!
I called Verizon customer support again, and they sent me yet another phone, apologizing about everything that has happend. I received the phone on last Thursday.
It's now Saturday, and my keyboard is doing the exact same thing my first droid was doing. The physical keyboard doesn't work, and the backspace button brings up the Quick Search. Also i forgot to mention that when i slide the phone back closed, and bring up the touch screen keyboard, that doesn't work at all either.
Is it me or the the phone? Since this has happend so many times is there any thing Verizon can do to maybe stop it from happening again?
Thanks!