I can no longer text images! :(

[richedie]

Has anyone experienced this? I have a Droid HTC Inspire 4G and have always been able to text images, but I can through email.
It just suddenly stopped working through texts. I get the old image can no be sent with exclamation point.

Any ideas?

Thanks!
Rich

 

[dezymond]

Try clearing the cache of your texting app

 

[TexasSilhouette]

Make sure background data is still enabled, some power management utilities disable it while wifi is enabled.

Sent from my DROID4 using Tapatalk 2

 

[richedie]

Try clearing the cache of your texting app

How to do that??? I called AT&T and they said to make sure I delete my texts out of my inbox but I don't see a cache???

 

[flubberweegie]

Okay. I did the two things suggested, checked the background data setting and emptied the text cache. No change. Texts will still not send images. Here are the paths to performing those tasks on my Android 12 Samsung Galaxy...

background data usage: settings/apps/textra/mobile data/allow background data usage
cache: settings/apps/textra/storage/clear cache

As soon as I get my app data preserved I will do a phone reset. Saving the app data is a nuisance since not wanting to simply use Google Drive backup and restore due to not knowing which apps are causing the problem, I have to save the data from relevant apps individually and few of them have either backup or export/import functions.