how do I remotely lock my phone?

garlicluv

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Dear Tech support,
Thank you for helping in advance.
My droid Motorola phone was taken at the supermarket on Sat. afternoon and I have mylookout installed. I didn't have security on the phone enabled, but tried to set up the premium app of mylookout on Sunday when I couldn't find it. The sec camera at the store said the people behinde me took my phone.
Can I install a progam now from my laptop to safeguard the phone, or wipe it clean of contacts and info?

Thanks
Peter
 

Backnblack

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Current Phone Model
iPhone 7+ 256gb
Can I install a progam now from my laptop to safeguard the phone, or wipe it clean of contacts and info?

Nope, Your out of luck on that.
Needs to be installed before it's taken.
 

TheRealKrobar

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erm, if you have lookout installed and you registered (which I think you have to do before it'll do anything on the phone) just go to their website www.mylookout.com and log in and you should be able to do everything including finding it assuming the thief didn't uninstall Lookout.
 
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