Help!!! New/used phone won't clear

sbunnie1

New Member
Joined
Dec 22, 2010
Messages
3
Reaction score
0
Sorry for being such a nube...I bought a droid (a855) off of ebay. Thought that the main thing I had to worry about was if the esn was clear. I got it today and brought it to two different verizon stores and neither one could clear the phone of the apps/market place sign in for the previous owner. The esn was fine but can't seem to restore/completely clear the phone. I can use it to make calls, and I think I can remove the apps one by one, but can't sign into the market place to get my own apps. The only thing I can think of is that it looks like it has been "rooted". I looked and it does have the Superuser Permissions(lil ninja guy) app and Root Explorer app. I would really love to get everything cleared so I can use it. Trying to figure out if that might be what is causing the problem, if "unrooting" the phone will alow verizon to clear it, and the best way to do so. I would love any help, pretty pretty please!!!
 
OP
S

sbunnie1

New Member
Joined
Dec 22, 2010
Messages
3
Reaction score
0
Pretty sure they did. The first store did a few things a few times and the second store. Did somethings and thought they had it but then all the same apps and everything was still there.
 

furbearingmammal

Super Moderator
Joined
Jun 16, 2010
Messages
11,081
Reaction score
365
Location
Anywhere you're not
Website
swdouglas.blogspot.com
Current Phone Model
32GB Moto X Developers Edition
Twitter
furryvarmint
Okay.

Then next up is flashing SBF. Since you want to wipe everything out on the phone this is your best bet if a hard reset didn't work.

http://www.droidforums.net/forum/droid-labs/73579-using-rsd-lite-flash-sbf-file-correctly.html

That will talk you through the proper procedure and, I'm pretty sure, link you to the drivers and a copy of RSD Lite.

The SBF you want is the most recent one since you're not interested in rooting, so we'll go with FRG22D. I will then talk you through the manual update to 83D if you don't get the update notice immediately. Sound good?

http://androidoverdrive.com/pete/OEM/VZW_A855_FRG22D_QSC6085BP_C_01.43.01P_SW_UPDATE.sbf

That's the SBF. This is the manual update file.

http://androidoverdrive.com/pete/OEM/signed-voles-FRG83D-from-FRG22D.bede60e8.zip
 
OP
S

sbunnie1

New Member
Joined
Dec 22, 2010
Messages
3
Reaction score
0
Thank you, I will have to try this tomorrow! My only other question is that would I follow the same instructions if I might want to root it sometime in the future when everything is in my name?
 
Top