I am so upset to the point of tears. got the LG Ally through Verizon for two weeks I have been trying to set up my road runner email. I did not have any trouble setting up my G-mail. But Verizon passed me on to road runner after 2 hours of passing me from person to person that could not help me. then Road runner did the same thing with telling me to go back to Verizon when they could not fix.