Road Runner Issue

duke6619

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I got my Road Runner email set up on the Droid, thanks to this forum and it worked just fine. Now I am having an issue with out going mail which will not work. I checked my settings and they have not changed but when I go to test the out going settings the error message says "Authentication methods are not supported by server". I just happened to be close to a Verizon store and went in to see if they knew what was going on and the out going mail work fine with no changes, I come home and the same error message occurs. Can anyone help? Thanks.
 

slraines

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We had this problem too, it would work away from home but not at home. Try turning off your wifi on the Droid. That solved our problems.
 

Jordie

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Correct me if I'm wrong.. I remember you needed to be a RR.com IP address to send email using there SMTP servers.
 

slraines

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I can send our RR mail via RR from my Verizon IP, so I don't think it's an issue any longer.
 

RLJSlick

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I had this issue also, what you need to do is for your Username you need to use the whole email address, not just your username, so something like [email protected]. That go under where it say "Require sign-in" Don't forget your password also.
 
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duke6619

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Your suggestion worked. Thank you and Merry Christmas.
 
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