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Help d1 just went to blank screen

mr2guy18

New Member
My girl just got a replacement d1 from the asurion about a month ago I rooted it right after but nothing else yet and everything worked fine other then it keeps freezing up but the screen just blacked out and won't turn on anymore anyone have any ideas on what went wrong?
 
Alot of things could have gone wrong...all hardware related. I would suggest calling assurion and seeing if they'll replace it.

end of line...
 
While it is plugged in, is there a white light that is lit up on the phone where the cord goes in? As jstafford1 says this seems hardware related. Dead charger, dead battery, bad charging cable, dead screen, bad power switch, etc. Can you get into the bootloader or recovery screens? Have you let it charge (seeing that light there so you know power is getting to the phone) for a few hours?
 
I've tried to get into recovery and thats a no go. There us the white light that turns on and the buttons at the bottom light up but the screen stays blank
 
They are just going to replace it thanks! I just wasn't sure if there was an easy fix or not. Thanks for your help guys!

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