HELP! Cannot add favorites in Contact List, Cannot add more than 7 in widget...

[rickoprice]

Ok, just activated a New Droid Razr and brought in my contacts from Backup Assistant. I noticed that there were a host of problems with the contacts. A bunch of wrongs numbers, similarly named contacts were merged as one (i.e. Kate, Katie... were now one contact), etc... I believe I resolved this by cleaning up the file online and syncing the phone. Now I am facing more issues...

Now it seems I a having all kinds of trouble modifying contacts for a favorite list. Some contacts cannot be starred, some contacts cannot be removed from a favorite list once they are added, some I will attempt to add and it adds another contact to the list. The widget and the favorite list do not have the same list. I cannot have more than 7 contacts in the widget. If add another favorite, it simply will replace someone on the list.

Verizon has been no help at all with this and I think that this is relatively elementary expectation for a cell phone. I have tried everything, even did a factory reset to attempt to resolve this to no avail. Any help with this would be appriciated.

Thanks

 

[SallyC]

Sorry you're having such a rough start.

I have no experience with the Backup Assistant so I can't help you there. I just sync'd with my Gmail acct and bought in my Contacts from there. I'm not sure if you're using gmail contacts, phone contacts or a combo of both.

As far as the Favorite Contacts widget, I have found that to be a bit buggy when trying to add or remove using the widget. I would go into the Contacts app and star or unstar them there and see if it works better for you. Also, the ones I have starred using the Contacts app have a "Starred in Android" label on them when I access Gmail>Contacts using my pc so if you are using Gmail Contacts you could also use your pc to label them.

Maybe someone else can help you with the other issue.

 

[FoxKat]

Sorry you're having such a rough start.

I have no experience with the Backup Assistant so I can't help you there. I just sync'd with my Gmail acct and bought in my Contacts from there. I'm not sure if you're using gmail contacts, phone contacts or a combo of both.

As far as the Favorite Contacts widget, I have found that to be a bit buggy when trying to add or remove using the widget. I would go into the Contacts app and star or unstar them there and see if it works better for you. Also, the ones I have starred using the Contacts app have a "Starred in Android" label on them when I access Gmail>Contacts using my pc so if you are using Gmail Contacts you could also use your pc to label them.

Maybe someone else can help you with the other issue.

I don't have anything to add. You have covered all the bases and with good advice if you ask me.

I was even unaware of the Gmail "starred in android" heading so that's a really cool shortcut!