I unfortunately have the nack of getting the handsets with hardware issues that my personality is unwililng to overlook, that said, I LOVE my Bionic and though it took me 4 returns with hardware issues ranging from loose or ungrounded headset jacks to the ear speaker loose in the handset, this final version has been rock solid and a MUST keep device!
As silver6054 stated though, it truely depends on your needs, it isnt global... (stay here

) it has no hard keyboard but there are a ton of bt keyboards ranging from portible fold ups to palm size( literally)... if your into modding , the device is a BEAST... rooted running v1.7[r3]blurr3d from theoryrom has me up all night doing things when i should be sleeping... (fun and exciting things, lol)
the issues people complain about are personal... i dont concur with many of them? camera being slow etc... I dont see the pixilation many complain about, or my mind ignores it as too trivial to care about.
The best testimonial i can give would be summed up in ," This is the phone i can live with for 2 years when history has proven me to swap with each new one that comes out" , I've actuall stopped trolling the forums for "The next new Device" and am content in looking for new things to do with my Bionic instead!