fiance dropped her phone, now what?

[wvdroidman]

My fiance dropped her stratosphere by accident friday. Now the phone only works half the time. Called and they want $100 for a replacement. The phone itself was free so how can i get a free replacement for her?

 

[GDP]

You can't get a free replacement unless it is a defective phone. $100 is actually reasonable when you think about it since the phone costs $600 or so.

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