Droid Razr has decided to take a hiatus, help!

Capt.Rogerz

New Member
Joined
Apr 26, 2014
Messages
1
Reaction score
0
Hello all.

I would love to tell you all about my dilemma so minds much greater than mine can give me guidance!

Long story short, I was at work last Sunday when my Razr got down to 10% charge. I plugged it into an outlet the stock charger, however, I did not know this outlet was "dead". I discover that my phone had shut down, so I can changed outlets...and..voila! Nothing. Nothing except a white light, continuously burning. Tried USB port on computer when I got home and the white light flashed, but it won't turn on or charge.

Ordered the factory programming cable and my phone booted up like normal except it shows 5% battery and won't charge. Tried a factory reset and cache wipe...will still boot up with the factory cable but won't charge. My phone also is not recognized by any of my home computers (2 laptops, 1 desktop). I was going to use RSD Lite but like I said, phone not recognized. Connected it to my mothers laptop with factory cable and I got a message from windows that the device is not recognized and driver was not successfully installed, but it does not show up a media drive as usual.

Any hope or should I just count my losses as pony up a new phone? Thanks in advance for any ideas!
 
You can try connecting to the PC for 5-6 hours. The PC should trickle charge the phone. Make sure the PC does not go into sleep mode as charging will stop. Let us know if that worked for you.
 
Back
Top