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Data Tethering Plan- Crummy Connecction and No Help from Verizon

green.willow

New Member
I purchased tethering for my phone so that I can access my Yahoo email on my computer when I am at work. (I hate typing on the Droid X.) My laptop picks up the signal, but within about 30-60 seconds, my phone signal turns itself off and of course the tethering goes with it.

I called Support and they had me go to a web site that measures my upload and download speed. The technician said it was significantly slow. (DUH). He had me reset the whole phone- start from scratch and then had me run the tests again. No improvement. He said he was sending the problem on to second level support.

Tonight, a call center type person called me to ask if the problem had been resolved. When I said it hadn't. She said, the technicians said it looked like it was happening when I viewed Yahoo picture. When I called bull on that (never had enough up time for a photo and I used it for Email mostly, when I did get a little consistent signal) she then said, well it could be some IP confusion with another signal in the area. By the way, I had changed the signal number/path thing after the reset.

I've never heard of IP confusion, and suspect I was just getting the IT run=around.. Finally, they said it might be a widget or something I downloaded to my phone that was causing interference. I am beyond frustrated. Any ideas?

My contract is up in a few weeks and I'll go to an Iphone if I can't get this resolved.
 
Check the Battery & Data Manager section of the phone. See if you have Performance mode selected.
 
They must have fixed something last night at Verizon. It was working today for the first time in three months. Thanks all of you for your interest and advice.
 
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