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Can't install the new update.

I get failed update. I tried unrooting the phone but i couldn't. Said there was no path . I dont have any frozen apps or anything like that.

Sent from my DROID4 using DroidForums
 
How did you try to unrooting the phone? Did you use a step-by-step tutorial?

You are not running any custom roms or anything I assume?

Sent from my DROIDX using DroidForums
 
So you ran that but it never completed? And you still have superuser in your app list?

Sorry I'm just trying to get a full picture.

Sent from my DROIDX using DroidForums
 
Okay so you downloaded DROID 4 utility on to your windows computer.

Plugged in your phone.
Ran the program.
Chose unroot and it ran all the way through and said it was successful.

Try doing this. Do a complete factory reset. Wipe all your data and cache.

Try the unroot method again.

I'm trying to do some research to help you out man. We'll get it figured out :)


Sent from my DROIDX using DroidForums
 
Probably a stupid question but you are making sure to allow super user like it says correct?

Sent from my DROIDX using DroidForums
 
Bleh. This is starting to bug the s**t out if me.

Your phone is in charge only mode correct? And you have usb debugging checked on?

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