can't find san_disk on computer to open my pictures

[roach]

i used to be able to open up my pics on my 64gb san disk on my computer but now since the update i only see internal storage and MOT,what happened.
i restarted my turbo2 and took out the sandisk and re-inserted it with no luck.any ideas.
thanks

 

[Jeffrey]

Can you see it on your phone when using file manager?

 

[roach]

yes when i open up storage & usb it shows 5gb used out of 64gb,it always worked before,i even put my droid max and it doesn't work
thanks

 

[Sajo]

Have you tried this?
Turn off the phone and remove that card.
Put in a different SD card, and old blank card will work.
Turn the phone On, Marshmallow will index that card.
Turn the phone off.
Insert the card you want to use, the one you can't see now.
Turn the phone On again, Marshmallow will re index that card and you might be able to see it when connected to your laptop.

That worked for both of my Turbo 2's.

Sent from my XT1585 using Tapatalk

 

[kmf1]

Does indexing the card erase what is currently stored on the card?

Sent from my Moto Droid Turbo 2 using Tapatalk.

 

[Sajo]

Does indexing the card erase what is currently stored on the card?

Sent from my Moto Droid Turbo 2 using Tapatalk.

I don't believe so; it did not erase anything for me on either phone.

 

[kmf1]

Just curious. I see my SD card when I plug the phone into my MacBook Pro, but when I look at my files via a 3rd party file explorer, I have doubles of everything. Maybe indexing the card would clean things up?

Sent from my Moto Droid Turbo 2 using Tapatalk.

 

[Sajo]

Just curious. I see my SD card when I plug the phone into my MacBook Pro, but when I look at my files via a 3rd party file explorer, I have doubles of everything. Maybe indexing the card would clean things up?

Sent from my Moto Droid Turbo 2 using Tapatalk.

It might. It definitely should not hurt anything, and only takes a few minutes to run through the whole process.

 

[kmf1]

I may give it a try. I have to find another card.

Sent from my Moto Droid Turbo 2 using Tapatalk.

 

[roach]

i have tried all sugestions here with no luck,is this the way it is going to be and every time i plug my phone into my computer my pics are not going to be on my 64gb disk,so are we supposed to put them in internal storage from now on.

 

[pixeline]

i have tried all sugestions here with no luck,is this the way it is going to be and every time i plug my phone into my computer my pics are not going to be on my 64gb disk,so are we supposed to put them in internal storage from now on.

Have you tried removing the Card from your phone - putting it in a card reader and inserting that I you computer? I always do it that way [emoji2]

Swyped ✔

 

[roach]

Have you tried removing the Card from your phone - putting it in a card reader and inserting that I you computer? I always do it that way [emoji2]

Swyped ✔

i removed the card and put it in the reader and the pics do show up,the problem i am having is i can not open it up(sd card) on my computer,all i can do is use my internal storage so it's like not having a 64gb card in my phone anymore.
thank's

 

[pixeline]

i removed the card and put it in the reader and the pics do show up,the problem i am having is i can not open it up(sd card) on my computer,all i can do is use my internal storage so it's like not having a 64gb card in my phone anymore.
thank's

Sorry, I've run out of ideas

Good luck with it!

Swyped ✔

 

[Sajo]

If you can see everything on the card on a card reader in a PC, you could try backing up all the files to your PC. The format the card. Copy everything back to it and see if it works better in your phone.

Sent from my XT1585 using Tapatalk

 

[Mustang02]

If you can see everything on the card on a card reader in a PC, you could try backing up all the files to your PC. The format the card. Copy everything back to it and see if it works better in your phone.

Sent from my XT1585 using Tapatalk

I'd do everything sajo said but *Format the card when it's in the phone after backing everything up. It sounds like the MBR is corrupt.

Sent from my Nexus 5X using Tapatalk