Buy from Amazon or Verizon?

ramar

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I've been a Droid Forums follower since before I bought my OG Droid and have always found answers without even needing to ask a question. Today I'm asking a question and hoping someone can help.

I spoke with an Amazon rep and then a Verizon rep regarding buying a Droid 4. This is what I was told:

Price
Amazon - $149
Verizon - $169

Return Policy
Amazon - 30 days (no mention of a restocking fee)
Verizon - 14 days ($35 restocking fee)

Shipping
Amazon - free 2 day
Verizon - free 2 day

Grandfathering my current unlimited data plan
Amazon - Shouldn't be a problem as long as you select the option to keep your current data plan.
Verizon - You definately will keep your unlimited data plan

I usually buy my phones directly from Verizon but Amazon appears to have a better deal. I do a lot of business with Amazon but I've never bought a phone from them. Anyone here had experience with Amazon in this area? My biggest concern is keeping my unlimited data plan.

Thanks!

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syndicate0017

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Its no problem keeping your unlimited plan going through Amazon. Just makes sure you don't deactivate the line or change the line the phone is on for at least 181 days. If you do, Amazon will hit you with an ETF of their own

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Kack

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when i spoke with vzw over the phone they told me $170. i was ok with that because i wanted it right away. went in and the vzw csr said it was 150$ and then i got the case and holster for 40% off <18$> and i ordered the hd dock for 30$<40% off also> so i walked out paying 216$. my unlimited data stays the same .
 

cindym7878

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I ordered from Amazon and I received it today instead of the quoted delivery date of Wednesday. I paid $149 because I was told by Verizon it would be $199. It came by usps with no signing necessary.
 
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ramar

ramar

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Thanks for the input! It sounds like Amazon is a pretty good deal but I want to be sure before I pull the trigger.
 

robert70

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yeah Amazon is pretty good,, Like mentioned above just make sure you follow their guide lines and you should be fine,, and read your choices over twice before you submit the order to make sure you have kept your unlim. plan. My wife and i deal with Amazon alot as well,, and we are happy with them, we have never had any problems what so ever.
 
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ramar

ramar

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Today I ordered my Droid 4 from Amazon for $149. It turns out that I could have gotten it from Verizon for the same price but Amazon has a better return policy. Amazon has always been good to me, even when I had to return items.

Thanks again for your input!

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nikecar

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For $20 I'd just get it via VZW. Less hassle for me. Although a pp said he got it for the same.

Sent from someplace, and with something that you need not worry about.
 

haus

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I spoke with an Amazon rep and then a Verizon rep regarding buying a Droid 4. This is what I was told:

Price
Amazon - $149
Verizon - $169

Return Policy
Amazon - 30 days (no mention of a restocking fee)
Verizon - 14 days ($35 restocking fee)

Just a quick note for new customers only. According to this page:

AmazonWireless

The device return policy from AW is 30 days, but the carrier contract return policy for VZW (even when purchased through AW) is still 14 days. So be careful, if any new customers read this - you could in theory return the device to AW after 20 days but you'd still be on the hook for your VZW contract or have to pay ETF. Also, the return policy date is as of the ship date, not the receive date, so don't order from AW on a Friday or you lose 2 days' time out of your 14 (or 30 if you're planning to maintain an existing VZW contract regardless of whether you keep the D4).

The first day I went to look at the D4 from AW, they didn't offer all the data plans, but the following day when I went back they had all of the correct double-data plans listed (they were initially missing the 6GB+tethering plan).
 
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ramar

ramar

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Good point, Haus! Amazon's 30 day return policy if good for folks like me. I've had this Verizon account since the early 90's and don't plan on terminating it. If you're a new customer and returned you phone to Amazon after 14 days you could get hit with an ETF!

Like I said, I've always had good luck with Amazon. If I have any problems I will report back to the forum.

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vzdroid13

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Umm, why not just get it from Best Buy? 14 days to return, 30 days to exchange, and no restock fee or shipping.
They might match Amazon, but will definitely match Verizon price. If you had reserved that promotion card, you could have saved another 50 bucks. For me, Best Buy has always been the easiest way to get a new phone.

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MidnightLight

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Depending on which state you're in, another major factor to consider is that Amazon Wireless doesn't charge sales tax for sales to most states, whereas Verizon probably does. This alone saved me almost $50 when I ordered from Verizon.
 

mekanism

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Keep in mind verizon doesn't honor any third party warranties. So if your phone gets messed up you can't simply go to any vzw store and exchange/ replace the device. You would need to send your device back to Amazon or the manufacturer. Not worth the minimal savings imo.

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bishoy

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Keep in mind verizon doesn't honor any third party warranties. So if your phone gets messed up you can't simply go to any vzw store and exchange/ replace the device. You would need to send your device back to Amazon or the manufacturer.

this is not true. all devices come with a 1 year manufacturer's warranty and verizon will honor any warranty on behalf of the manufacturer
 

mekanism

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this is not true. all devices come with a 1 year manufacturer's warranty and verizon will honor any warranty on behalf of the manufacturer

Then why did verizon turn me away when I tried to have my current droid x fixed for usb plug issues that I bought from craigslist? I had the previous owners receipt with me and was told by the in store rep and over the phone that verizon does not replace third party devices, including Amazon, wirefly, etc...

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