received it yesterday and will be returning it today. first, it doesn't fit well for me, not really their problem i guess. second the volume is whack. when i paired it up, the blue ant voice came on and it was loud! at first i thought, "alright, finally one that is loud enough!" then i received a call and it was the same as all the others, too soft. couldn't hear well. tried the foam earpiece to fit snugger in my ear and although the volume was louder, it was muffled so bad i couldn't understand what anyone was saying. tried it all day, all the same no matter if they were calling from land lines or mobile (all carriers too). very disappointed. still on the hunt.