Just thought I'd give everyone a heads up- Beware the refurbished D1's that Asurion is sending out these days. I had one sent out to me in Mid-January. 2 months later, I've got all kinds of dust and dirt underneath the front glass but above the display- basically it looks like my phone is extremely dirty, but of course it can't be cleaned. I've also got a small square piece of plastic slowly rising up above the home key, (but again beneath the glass). After wasting a few hours on the phone with Asurion, and talking with 3 different supervisors, I've reached a dead end with them. Their official policy is that they DO NOT provide a warranty on their phones that covers defects in materials and workmanship. Their warranty only covers "Technical Defects", whatever that is. If you have a physical defect with your phone, you have 10 days to catch it from the date you receive your phone. After that, you're out of luck. I was pretty shocked and dismayed, as you can imagine, I'm now stuck with a Droid that looks filthy, and is getting worse by the day. Even worse, this is the 2nd Droid I've gotten from them in the last year that has the exact same issue.
I'm basically screwed on this one, I'll just have to ride it out until I come up for my next upgrade. Just wanted to give everyone a heads up on what you can expect from Asurion. I'll be cancelling my insurance with them, and looking into other 3rd party extended warranty providers for my next phone...
I'm basically screwed on this one, I'll just have to ride it out until I come up for my next upgrade. Just wanted to give everyone a heads up on what you can expect from Asurion. I'll be cancelling my insurance with them, and looking into other 3rd party extended warranty providers for my next phone...
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