My phone freezes up and nothing works. The only way to get it back on is to battery pull. It is very random and my phone is completely stock. No task killers no antivirus.
Sent from my DROID PRO
My phone freezes up and nothing works. The only way to get it back on is to battery pull. It is very random and my phone is completely stock. No task killers no antivirus.
Sent from my DROID PRO
I'd do a factory hard reset. If that doesn't fix your issue, call customer service or take the phone to a good (if you have access to one) Verizon store. I say do the reset first, because that is likely the first thing Verizon will do and wouldn't it suck if that fixed it and you hadn't tried it?
Anyway, good luck with your phone.
My phone freezes up and nothing works. The only way to get it back on is to battery pull. It is very random and my phone is completely stock. No task killers no antivirus.
Sent from my DROID PRO
I'd do a factory hard reset. If that doesn't fix your issue, call customer service or take the phone to a good (if you have access to one) Verizon store. I say do the reset first, because that is likely the first thing Verizon will do and wouldn't it suck if that fixed it and you hadn't tried it?
Anyway, good luck with your phone.
Pardon the dumb question but how do you do a "factory hard reset"?
I'd do a factory hard reset. If that doesn't fix your issue, call customer service or take the phone to a good (if you have access to one) Verizon store. I say do the reset first, because that is likely the first thing Verizon will do and wouldn't it suck if that fixed it and you hadn't tried it?
Anyway, good luck with your phone.
Pardon the dumb question but how do you do a "factory hard reset"?
Not sure how it looks on the pro but it should be something similar to Settings/Privacy/Factory Data Reset.
These are not Blackberry's. There shouldn't be any need at all for battery pulls. Occasionally I do believe it's good to reset the phone, and there are times when you are rooting that a battery pull would be necessary but that's about it.