asurion razr maxx backorder

fox_hound

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So I lost my new Droid razr Max .
I claimed it lost and signed a affidavit along with my lic.
To find out the phone is not in stock and back order .
Asurion's the worst customer service ever .
They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
I check online and they taken me off the reserved list .
they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
Totally avoiding the questions.
figured I blow off my stream.
thanks for reading
 

DroidNewby

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So I lost my new Droid razr Max .
I claimed it lost and signed a affidavit along with my lic.
To find out the phone is not in stock and back order .
Asurion's the worst customer service ever .
They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
I check online and they taken me off the reserved list .
they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
Totally avoiding the questions.
figured I blow off my stream.
thanks for reading

Are you still awaiting your phone from Asurion? Any update? I have a pending claim and they're telling me the phone is on back order, as well.
 

SweetTee

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Filed a claim on 3/15...I'm on back order too. Verizon isn't shipping new ones until 3/21 so maybe that's when they will be available.
 

eddiechi

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Razr Maxxx on Backorder -assurion

So I lost my new Droid razr Max .
I claimed it lost and signed a affidavit along with my lic.
To find out the phone is not in stock and back order .
Asurion's the worst customer service ever .
They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
I check online and they taken me off the reserved list .
they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
Totally avoiding the questions.
figured I blow off my stream.
thanks for reading


Hello,

I had to file a claim for my damaged Razr Maxx today and was told it was on backorder... I'm curious what list there is or how do I find it? How long are these phones usually on backorder?

"I check online and they taken me off the reserved list ."..........

Thank You
 
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