Windows 7 sync issues

Discussion in 'HTC Rezound' started by cybertec69, Mar 6, 2012.

  1. cybertec69
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    cybertec69 Well-Known Member

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    Hi, my Rezound syncs with my laptop which runs windows vista, but on my desktop which runs windows 7, I keep getting this message that the device is not recognized, what gives.

    Sent from my ADR6425LVW using DroidForums
  2. Droid-Xer
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    Droid-Xer DF Super Moderator Premium Member

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  3. cybertec69
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    cybertec69 Well-Known Member

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    Did the driver download, but not the usb debuging thing, will try it, thanks.

    Sent from my ADR6425LVW using DroidForums
  4. Droid-Xer
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    Droid-Xer DF Super Moderator Premium Member

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    No prob. Report back if it works.
  5. cybertec69
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    cybertec69 Well-Known Member

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    No luck, same windows message, HTC sync is open and it says no device connected, this only happens on my win 7 PC, vista works fine.

    Sent from my ADR6425LVW using DroidForums
  6. Droid-Xer
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    Droid-Xer DF Super Moderator Premium Member

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    Ya win7 can/is a pain in butt for me when it comes to drivers and android devices. Try connecting the device to the PC and reboot the device with it connected and see if the drivers auto-install
  7. MrSmith317
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    MrSmith317 Moderator Premium Member

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    Did you check that it's recognized properly in your Device Manager?
  8. cybertec69
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    cybertec69 Well-Known Member

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    Will try when I get home.

    Sent from my ADR6425LVW using DroidForums
  9. macpro88
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    macpro88 DF Super Moderator

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    Crap, had this happen to me, I got it fixed, but can't remember how I fixed it... how much help I am...

    At least I got it fixed, so you know it works lol, try repair/re-install of the HTC Sync app.
  10. cybertec69
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    cybertec69 Well-Known Member

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    It shows in my device manager under unspecified devices "Android Phone" really, is that what the device is, you could have fooled me:frown:, now on my Laptop ruinning Vista all I did was just plug the phone in and it picked it up right away like my previous Incredible, no need to download this new HTC Sync software, the reason I want to sync my Rezound to my Desktop is that I have a bunch of movies that I have burned using DVD Catalyst, and want to transfer them to my SD Card, this is really absurd, how f hard can it be to make a sync software that works universally.
  11. cybertec69
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    cybertec69 Well-Known Member

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    Tried it, no luck. this is just wasting valuable time from my life.:frown:
  12. cybertec69
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    cybertec69 Well-Known Member

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    Try to remember young grass hopper:)
  13. macpro88
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    macpro88 DF Super Moderator

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  14. cybertec69
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    cybertec69 Well-Known Member

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    Fixed it, I had the USB Debug box checked in the Rezound, as by recomendation from someone:D in the forum.
    1 person likes this.
  15. cybertec69
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    cybertec69 Well-Known Member

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    Thanks again everyone for trying to help me out with this issue, much appreciated for taking your time.
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