Solved Win7 PC no longer recognizes my android phone!

Discussion in 'Android Tech Support' started by Aiiyiiyiii, Aug 17, 2014.

  1. Aiiyiiyiii

    Aiiyiiyiii New Member

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    KitKat 4.4.2 on Note 3. I can no longer transfer files between my phone and my computer. Don't even know whether it's a Win7 problem or an Android issue, but suspect Android since the computer does continue to recognize thumb drives and camera.

    I'm using the original USB cable. When I plug it in, the phone charges, but simply is not recognized as a device by Win7.

    Android settings > Storage does not offer any way to check or alter MTP setting.

    I have a whole lotta music stranded on my computer. Grrrrrrr.
     
  2. CJM

    CJM Super Moderator
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    Do you have USB Debugging enabled? It'll be in Settings/Developer options near the bottom

    Tapped from a Moto X
     
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  3. Aiiyiiyiii

    Aiiyiiyiii New Member

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    I don't see any Developer options under Settings.
     
  4. Aiiyiiyiii

    Aiiyiiyiii New Member

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    Ooops, ok, got developer options turned on, and enabled USB debugging.
     
  5. Aiiyiiyiii

    Aiiyiiyiii New Member

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    Aaaaaand.... it's working! Have a USB icon in my notifications bar, a sync from WMP underway, and all is groovy! Thank you so much for your help! Why didn't this happen automatically?
     
  6. CJM

    CJM Super Moderator
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    Glad you got it working

    Tapped from a Moto X
     
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