I have only mounted the phone a few times in order to load some songs and whatnot, but for some reason it will not mount at all anymore. I plug the usb jack into the computer and hook up the phone. The computer sometimes recognizes there is a drive there and sometimes it gives me an error message and won't recognize anything. I select mount to the computer and nothing helps. There were a few times in which I mounted and it showed a folder only to suddenly have that go completely blank and the computer stops recognizing the drive all together. I have no other problems with my thumb drives or mouse USB controller so the only think I can think of is that something the phone is doing is causing the conflict. I need help because I have gigs of songs I want to remove plus photos I need to transfer.