Verizon Wireless Confirms Galaxy Nexus Signal Problems | News & Opinion | PCMag.com
do a search on nexus weak signal and you will find various articles
Verizon Wireless today confirmed that its LTE version of the Samsung Galaxy Nexus suffers from signal strength problems, pledging to fix them through a software update.Confirmation is coming through numerous posts on Verizon's @VZWSupport Twitter account, where Verizon staffers are fending off the complaints of Galaxy Nexus owners with weak 3G or 4G reception.
"We do not have an ETA for the fix on this yet, but I do know we are engaged in this issue and it's heavily being looked at," one message says."
"A fix for this issue is under review & will be included in the first post launch maintenance release SW for this device," another tweet reads.
The support account seems to also be actively looking for more users with weak signal strength. "It's a great phone & I don't want u to have to return. What kind of signal do u get on your Nexus? Is it for data & calls?" it tweeted to a dissatisfied customer.
PCMag found signal and call quality problems during our review of the Galaxy Nexus, one of the factors which led us to rate the phone half a star lower than the competing Motorola Droid Razr, even though the Nexus has superior software. Some other reviewers found similar problems; some didn't.
If the problem is solvable through software, it may have to do with interaction with particular models or setups of Verizon's tower equipment, as we've occasionally seen before. If the software update makes a real difference, we'll re-test and possibly re-rate the phone.
The Galaxy Nexus is the first phone to run Android 4.0 "Ice Cream Sandwich." While its hardware isn't extraordinary, the new OS has gotten excellent reviews for its smooth user interface. As many manufacturers and carriers are having trouble saying whether their existing models will get ICS updates, early adopters looking for the latest version of Android are intensely interested in the Galaxy Nexus.
do a search on nexus weak signal and you will find various articles
Verizon Wireless today confirmed that its LTE version of the Samsung Galaxy Nexus suffers from signal strength problems, pledging to fix them through a software update.Confirmation is coming through numerous posts on Verizon's @VZWSupport Twitter account, where Verizon staffers are fending off the complaints of Galaxy Nexus owners with weak 3G or 4G reception.
"We do not have an ETA for the fix on this yet, but I do know we are engaged in this issue and it's heavily being looked at," one message says."
"A fix for this issue is under review & will be included in the first post launch maintenance release SW for this device," another tweet reads.
The support account seems to also be actively looking for more users with weak signal strength. "It's a great phone & I don't want u to have to return. What kind of signal do u get on your Nexus? Is it for data & calls?" it tweeted to a dissatisfied customer.
PCMag found signal and call quality problems during our review of the Galaxy Nexus, one of the factors which led us to rate the phone half a star lower than the competing Motorola Droid Razr, even though the Nexus has superior software. Some other reviewers found similar problems; some didn't.
If the problem is solvable through software, it may have to do with interaction with particular models or setups of Verizon's tower equipment, as we've occasionally seen before. If the software update makes a real difference, we'll re-test and possibly re-rate the phone.
The Galaxy Nexus is the first phone to run Android 4.0 "Ice Cream Sandwich." While its hardware isn't extraordinary, the new OS has gotten excellent reviews for its smooth user interface. As many manufacturers and carriers are having trouble saying whether their existing models will get ICS updates, early adopters looking for the latest version of Android are intensely interested in the Galaxy Nexus.
