When I enter in my password to get to my voicemail, it tells me that its an incorrect password. Sometimes I can get it to work, but most of the time not. I usually just keep putting it in till it takes it. But now it seems worse. Once I get in, I can retrieve my voicemail, but cannot use any prompts. For example, it tells you to press four for administrative options, but when I push four, it says I pushed the incorrect key. It also sound like alot of clicking and skipping going on. Verizon changed my password and reset the voicemail on the account, also did a factory reset. Still did not work. It works on their end, but not mine. They are sending me a new phone, but I am afraid it will do the same thing. Has anyone ever heard of this? Will a new phone fix? Could this be a bad simcard issue? By the way I also just had my first continuous reboot. This is not a rooted phone and it is just the standard voicemail. Thx for any input!