Videos won't load!

Discussion in 'Motorola DROID Turbo 2' started by Goldentip, Jan 6, 2016.

  1. Goldentip

    Goldentip New Member

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    No videos from YouTube or Vine will load on my new Droid Turbo 2. I've tried clearing the cache on both apps, uninstalling and reinstalling, turning my phone off and on. They just don't load. Can someone please tell me how to fix this?
     
  2. wicked

    wicked Administrator
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    Do Youtube videos load in a browser?
     
  3. Goldentip

    Goldentip New Member

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    YouTube videos will load in a browser. Vine videos will load in a browser as well, but when the video plays it just stays as a black square and doesn't actually show me the video. I get the sound just fine though.
     
  4. wicked

    wicked Administrator
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    Hmm, so the native apps won't load them properly.hmm..

    Can you try sideloading some older version of Youtube and see if it works? Uninstall the one from the Play store and side load one of the ones from the link below:

    YouTube APKs - APKMirror
     
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  5. Goldentip

    Goldentip New Member

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    That didn't do me any justice either. I couldn't think of anything else, so before I continued to troubleshoot, I figured I might as well try factory resetting it to make sure the phone isn't just a dud. That seemed to fix my troubles; hopefully they don't come back. Thank you for your help!
     
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  6. Jeffrey

    Jeffrey Premium Member
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    Glad you got it resolved..
     
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