RazR system update, "download suspened. will resume shortly..."

Discussion in 'Droid RAZR Support' started by fieryfeenix86, Apr 27, 2012.

  1. fieryfeenix86

    fieryfeenix86 New Member

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    I started my stem update on my RAZR on 4/25. It never begun. It now says on my status bar, download suspended. Will resume shortly. . . .

    I have turned my phone in and off, numerous times. I have checked for updates. I've tried wifi, 3G and 4G services. . . What's next????
     
  2. huskur

    huskur Senior Member

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  3. SallyC

    SallyC Senior Member

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    If that doesn't work, try booting in Safe Mode and trying it.
     
  4. fieryfeenix86

    fieryfeenix86 New Member

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    I tried the soft reboot and safe mode with wifi, 3G, and 4G, all to no avail. The all still say download suspended. Will resume shortly. ..
     
  5. SallyC

    SallyC Senior Member

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    Did you do the "alternative" method of the soft reboot where you hold the volume down button and the power button together? This simulates a battery pull.
     
  6. SallyC

    SallyC Senior Member

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    Another thing that occurs to me, is that perhaps this isn't related to the update at all.

    To rule out other things, go to Menu>Manage Apps>All and clear cache and data for your download programs (Play, Amazon, your web browser - whatever you use that might be trying to download.)

    If none of this works, you might have to back up your data and do a Factory Reset.
     
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