Problem with security when purchasing through app store.

Discussion in 'Android Applications' started by MonaCK, Nov 28, 2009.

  1. MonaCK
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    MonaCK New Member

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    So we're pretty sure that our credit card information was stolen when we purchased an app from the google app store. I would highly, highly suggest that all of you who have purchased apps check your credit card statements and make sure that all charges that are on your card, are charges that you authorized.

    Someone bought another $40 worth of apps, and then tried to charge about $1000 in electronics. Luckily for us, we happened to be checking our credit card statement (which is linked to our checking account) because we were getting ready to do some bill paying, so we caught it pretty quickly, and the vendors are working with us to reverse the charges.

    Our next call is to Google. Just curious to see if anyone else is in the same predicament.

    This was our first purchase at the app store. Unfortunately, it's looking now like it'll be our last. :(
  2. MonaCK
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    MonaCK New Member

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    Nope. On my secured home network.
    Actually wasn't on wifi at all, now that I think about it.
    I was on 3G.
  3. Martin030908
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    Martin030908 DF Super Moderator

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    Scary thought. Just made me check my account :)

    All good still... Whew!

    Are you using 'Better Keyboard' App by any chance? It does warn you that keystrokes can be recorded while using the app.... just a thought.
    Last edited by a moderator: Nov 28, 2009
  4. MonaCK
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    MonaCK New Member

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    Nope. No "better keyboard" app.
  5. Martin030908
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    Martin030908 DF Super Moderator

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    Hmm.... if you do get an answer from Google def let us know... or any answer for that matter.
  6. MonaCK
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    MonaCK New Member

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    I will definitely update once I know more. Very troubling.
  7. Martin030908
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    Martin030908 DF Super Moderator

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    Yes it is. This is why I have a credit card with a low limit that I keep only for internet use and things like that. Just in case this scenario played out the damage would be minimal.

    I'm really curious to find out what happened with your account.
  8. MonaCK
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    MonaCK New Member

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    I think from now on, if we do purchase anything else, it'll be through paypal with a one-use credit card number. Funny - I thought because it was Google, it was safe. My bad, right? ;)

    I'll keep you all updated. We're on the phone with Verizon now trying to get the appropriate contact information on who to talk to at Google.
  9. chomorro
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    chomorro New Member

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    Curious I they actually took your information from google or just randomly jacked a card account that happen to be yours. Keep us updated
  10. MonaCK
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    MonaCK New Member

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    So far attempts to contact a human being at the android market have been unsuccessful. We might end up chalking this up to a one time situation, and will make sure to use disposable card means if we make any additional purchases from the market.
  11. Breezer23
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    Breezer23 New Member

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    Hmm makes me worry since I use Better Keyboard. Shame I only use it for the haptic feedback.
  12. Martin030908
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    Martin030908 DF Super Moderator

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    When I asked if that app was installed I was just trying to troubleshoot...

    I have nor have heard no evidence that Better Keyboard maliciously uses stored keystrokes... or even that they are stored... I was merely pointing out what the 'warning' says when enabling the app itself.

    Just wanted to be clear :)
  13. OMEGA5
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    OMEGA5 New Member

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    wow, that is scary, made me look at mine, but then I realized I am poor so the joke would be on them!
  14. Breezer23
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    Breezer23 New Member

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    Martin, I'm not worried as much about that. I just wouldn't mind the app space and that the Droid should have the option to vibrate when typing.
  15. Prodigy4
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    Prodigy4 New Member

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    yea but at the same time, you don't want this to happen on your disposable one...this is really scary to think about because i'm switching soon to a droid.
  16. New2u
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    New2u DF Super Moderator

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    You might find it easier to get ahold of someone at google and not the android market place.
  17. gardobus
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    gardobus New Member

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    You use BK JUST for the haptic feedback?? You can turn on haptic feedback on the stock keyboard...
  18. GBH2
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    GBH2 New Member

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    You should be contacting Google Checkout, that is who you gave your credit card info to.
  19. MonaCK
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    MonaCK New Member

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    I'm going to try again on Monday to start contacting people again.

    As for the disposable card - it's a one use credit card that is generated by paypal for use in online transactions.
  20. bighat
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    bighat New Member

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    I know this is a bit late, but I'm wondering if you ever had any resolution on your problem. I've only bought one app with the Droid (last week) and my credit card info was stolen within the hour. Luckily, my CC company caught the fraud and we cancelled the card immediately. A real pain, but at least we're not out. I foolishly thought this thing was secure. Not sure who to contact. Google? Verizon? The app maker?
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