Phone will not charge.

Discussion in 'Samsung Galaxy Nexus' started by GreenAcid, Jan 30, 2012.

  1. GreenAcid

    GreenAcid Member

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    last night I left my phone off the charger. I plugged it in when I got up, did about 30min worth of stuff, Nothing. Not even a charge screen. So i plug it into my computer, and It starts charging.


    Defective phone? Should I exchange?
     
  2. GreenAcid

    GreenAcid Member

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    Also, if the phone has power, it will charge while plugged in. Just not charge while completely dead.
     
  3. Quicksilver7714

    Quicksilver7714 Super Moderator
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    That's odd, maybe the wall plug is defective.

    Sent from my Galaxy Nexus using Tapatalk
     
  4. GreenAcid

    GreenAcid Member

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    I Tried 3 different sockets in my house. The moment I plugged it into my computer, it started charging. from 0% (dead). but it won't do that plugged into a wall
     
  5. Liderc

    Liderc Silver Member

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    Tried another charger? Sounds like charger is dead.
     
  6. GreenAcid

    GreenAcid Member

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    Luckily my brother has a Nexus. Yeah, the charger is Dead. So should I contact verizon to just send me a whole new GNex, do they even just send the charger?
     
  7. wicked

    wicked Administrator
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    Take charger in to a Verizon store to have them swap it out. Bring receipt if you have it. You bought it from Verizon store yeah?
     
  8. GreenAcid

    GreenAcid Member

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    I don't live next to a verizon. It's about 45min away. plus about 20 bucks in gas to get there. I Tried to contact verizon but they need to verify the account holder (Which sucks. it's just a damn charger).

    is there anyway I can do this via the account online? And yes. I did, I purchased it at a corporate store. Still have the receipt.
     
  9. wicked

    wicked Administrator
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    I would do it over the phone. If you can get all the proper acct info that is. You might be able to do it online.
     
  10. Liderc

    Liderc Silver Member

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    I'm assuming you had a charger before you got the Nexus? If so, then just use that one, will work just the same.
     
  11. GreenAcid

    GreenAcid Member

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    Luckily the account owner will be home soon. Should I get them to send me a new phone? or just the charger. The guy I talked with said he didn't know if I'd get a Samsung Charger or one of their Eco bullcrap ones.
     
  12. wicked

    wicked Administrator
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    I'd just ask for a replacement charger if there isn't anything wrong with the phone itself.
     
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