Phone Rebooted itself- Help getting contacts!

Discussion in 'Android General Discussions' started by lauramcdizz, Nov 1, 2013.

  1. lauramcdizz

    lauramcdizz New Member

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    I woke up this morning to my phone completely reset itself and I had to start it back up like it was brand new. It still has my pictures on it but my apps and contacts and messages have all been erased. Unfortunatly I didn't back up my contacts to my google account. Is there any way I can get them back??? I feel like there is hope since I still have my photos... am I wrong?
     
  2. mountainbikermark

    mountainbikermark Super Moderator
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    If you had them saved as phone contacts try a Backup Assistant sync. It should be located, depending on your firmware, either under Accounts and Sync or Accounts under your main settings menu

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  3. lauramcdizz

    lauramcdizz New Member

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    I found Accounts & Sync on my phone but don't see anything about Backup Assistant... I have both Background data and Auto-sync on.
     
  4. mountainbikermark

    mountainbikermark Super Moderator
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    Is your carrier Verizon?

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  5. lauramcdizz

    lauramcdizz New Member

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    No.. US Cellular
     
  6. mountainbikermark

    mountainbikermark Super Moderator
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    I'm not aware of them having an online/off device backup.
    Sorry about that. I thought you were on Verizon.

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  7. jackiescivic

    jackiescivic Diamond Member

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    US Cell had a backup program like Verizon, but got rid of it. If your contacts were not saved with Google, I do believe you are out of luck :-(

    Sent from my Droid Maxx
     
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