Phone keeps shutting off

Discussion in 'HTC Droid Eris' started by wyzzerdd, Mar 20, 2010.

  1. wyzzerdd

    wyzzerdd Member

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    If I bump my phone or for example let it drop 1 inch and land on a desk it shuts off. Sometimes it I toss it onto my bed it will shut off instantly as well. I'm thinking the battery isn't secure or something because if I take the battery cover off and push down on the battery then bump it against my hand it doesn't shut off. Does anyone else have this problem? What should I do?
     
  2. Grabraham

    Grabraham Member

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    I have ot had this issue. Does your battery cover have a ~ 1" x 3/4" black piece of foam on the back (against battery when on the phone)
     
  3. wyzzerdd

    wyzzerdd Member

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    Nope I don't see anything.
     
  4. Grabraham

    Grabraham Member

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    this is what it should look like ( at least on mine)
     

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  5. wyzzerdd

    wyzzerdd Member

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    wow that looks nothing like mine lol is yours an Eris?
    Heres mine:
    [​IMG]
     
  6. Grabraham

    Grabraham Member

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    sorry... i dint notice this was an eris question :) I thought we were talkin droid.. ignore me ;) looks like drunken helping is worse than drunkin rooting :(
     
  7. wyzzerdd

    wyzzerdd Member

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    lol I figured as much you got one weird lookin Eris :p
     
  8. Grabraham

    Grabraham Member

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    good luck... sorry again
     
  9. wyzzerdd

    wyzzerdd Member

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    Well I just called HTC and he wasn't much help. After I suggested it was the battery he was like "oh yeah that must be it!" sigh. I guess I'll go down to Verizon and ask them what to do.
     
  10. wyzzerdd

    wyzzerdd Member

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    I went to Verizon today and they put a new battery and battery cover on my phone free of charge and it fixed the problem :icon_ banana:
     
  11. Grabraham

    Grabraham Member

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    See told ya :lol:
     
  12. wyzzerdd

    wyzzerdd Member

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    lol I'm glad they didn't charge me for a new battery or give me a new phone, it took me forever to get my precious Eris just the way I like it lol
     
  13. sandfreak

    sandfreak Member

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    I fully charged my phone before installing a new rom.

    After running into some problems I finally had the new rom, kernel and theme installed. by that time i was at 50%.

    I like to let my battery die completely after installing a new rom then let it charge fully (read somewhere that this is good for the battery)

    so at 50% i started setting up my phone and re installing my apps via titanium backup.

    i got the alert at 15% battery life...so i figured anytime now i would get the message saying the phone is powering down.

    well i never got the power down message, it just started freezing and rebooting.

    i have it on the charger now and it just keeps rebooting over and over again. it gets to the lock screen and reboots.

    i'm assuming all that i can do is just leave it on the charger but it doesnt seem that this is doing any good.

    help please :)

    edit: the last couple reboots it hasn't even made it to the lock screen. now it freezes during the boot animation and reboots

    edit #2: it just rebooted to the lock screen again, without touching the phone i just looked at it and it said battery level is 30% then it immediately rebooted again. and again...it freezes in the boot animation...
     
    Last edited: Nov 10, 2010
  14. sandfreak

    sandfreak Member

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    well i'm assuming it was in issue with the battery. i pulled it for about a minute after being on the charger for a while and it seems to be working ok now.

    edit: apparently i spoke too soon.

    while on the charger i proceeded to finish installing my apps via titanium and it has frozen again.

    only thing i can think to do is just leave it alone for a while and let it continue to charge then try installing my apps.

    just wanted to know what the "pros" suggest :)
     
    Last edited: Nov 10, 2010
  15. Droid DOES!!

    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    What ROM?

    Sent from my Droid using DroidForums app (free in market)
     
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