New message texting contacts problem

Discussion in 'Samsung Galaxy S4' started by TOMMYBOT, Nov 7, 2013.

  1. TOMMYBOT

    TOMMYBOT Active Member

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    Girlfriend has a s4 when ever she goes to start a new conversation. When she types the contact name say "turner" the phone comes up with 887637. As if it was put in on a dial pad. She's currently using the Google keyboard. Does the same thing with the stock Samsung keyboard. So its a messaging program thing. But I can't find a setting for it. Any suggestions?
    Phone is stock and up to date.

    Sent from my XT1080 using Tapatalk
     
  2. p1ngputts

    p1ngputts Member

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    Did you do a battery pull to see if that fixed the problem?
     
  3. TOMMYBOT

    TOMMYBOT Active Member

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    I did not try that because. She gave me the understanding its been like this since she got the phone(months ago). She has multiple batteries so she does a battery pull every couple days.

    Sent from my XT1080 using Tapatalk
     
  4. mountainbikermark

    mountainbikermark Super Moderator
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    Stock text app or other?

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  5. TOMMYBOT

    TOMMYBOT Active Member

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    Stock

    Sent from my XT1080 using Tapatalk
     
  6. wardo

    wardo Active Member

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    Battery pull fixed this
     
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