Messages don't retain and archive on my messanging program

Discussion in 'Samsung Galaxy S4' started by relmers, Apr 14, 2014.

  1. relmers

    relmers New Member

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    About 3 hours ago, my text messages suddenly stopped archiving in the messaging app. I currently have both the stock messaging and Handscent. Now, when a message comes in, I get the pop up message as normal, showing what the message and subsequent messages are, but if I want to go back and read them after closing the pop up window, they are no where to be found, neither in Handscent or the stock app. In addition, I am now not hearing any sound when the text message comes in, but it is working for my google email. Also, when I send a message, those are archived, but none of the incoming messages are. I've rebooted, cleared the cache in both programs to no avail.

    Any suggestions to get the sound and archive option working?

    Samsung S4, v4.3
     
  2. Mikeh91

    Mikeh91 New Member

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    I've all of a sudden started having the same problem today... Hope they fix this ASAP... Can't find any info on it
     
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